Privacy Policy

At FRUTÓBIDOS we respect any concerns you may have about your privacy and we appreciate the confidence you have placed in us. This Privacy Policy describes the type of personal information we keep, how it is used and who we share it with. Similarly, our Privacy Policy also contains the safety measures we apply to protect this information. As well as this, we list the options you have regarding our use of the information you provide us with and we will inform you of how to contact us to exercise your access, rectification, cancellation or opposition rights related to the use of your data.

1. Data Reception

All data collected on the viladasrainhas.pt website is used solely for the purpose of identifying the website’s Customers/Users, in order to provide them with a high-quality service tailored to their specific characteristics and needs. Our company is committed to protecting the privacy of all personal data belonging to Customers/Users, as well as ensuring its security. All information you provide to us will only be used to tailor our service to your needs.

2. Information and Consent

The Personal Data Protection Act (General Data Protection Regulation – Regulation 2016/679 of the European Parliament and of the Council of April 27 – GDPR) ensures the protection of natural persons with regard to the processing of personal data and the free movement of such data.

Under the law, “personal data” refers to any information relating to an identified or identifiable natural person (data subject). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

By accepting this Privacy Policy, the Customer/User freely and unequivocally consents to the inclusion of their personal data provided through the website viladasrainhas.pt in a database under the responsibility of Frutóbidos – Licores e Transformação de Frutas Unipessoal, Lda., the processing of which complies with the appropriate technical and organizational security measures under the GDPR.

3. Data Processing

FRUTÓBIDOS maintains a database containing records of its customers and users. The data stored in this database consists solely of information provided by the individuals themselves and is limited to what is strictly necessary for the stated purposes—name, address, email, and tax identification number—taking into account the objectives for which it is collected, in full compliance with the principle of data minimization, thereby safeguarding your privacy. FRUTÓBIDOS undertakes to process the personal data of Customers/Users lawfully, fairly, and transparently, thereby ensuring compliance with the principles of lawfulness, fairness, and transparency, and will not use such data for purposes other than or incompatible with those for which it was collected, thereby also ensuring the principle of purpose limitation. The processing operations carried out by FRUTÓBIDOS regarding the personal data of Users/Customers will serve only the following purposes:

– Product delivery and billing;

– To better identify the tastes and preferences of its Customers/Users in order to personalize offers and highlight products that best meet their needs;

– Strictly to the extent necessary to comply with legal obligations;

– The personal data provided by Customers/Users will be used exclusively for purposes related to the performance of the respective contract, as well as, if Customers/Users consent, for informational and marketing activities.

4. Safety Measures

FRUTÓBIDOS has implemented all appropriate technical and organizational measures to ensure the security of Personal Data. Its employees are also subject to appropriate legal confidentiality obligations.

5. Customer/User Rights

Customers/Users agree to provide accurate and up-to-date information and may, at any time, exercise their rights to access, rectify, erase, restrict, object to, and transfer their personal data by submitting a request through any of the following channels:

– Mail to the following address: Estrada Nacional 114, No. 21 A, Amoreira, 2510-425 Óbidos

– E-mail: info@frutobidos.pt

If you wish to be removed from our database, you may exercise this right by contacting us at the addresses listed above.

6. Retention Periods for Personal Data

The personal data collected will be retained for the period necessary to fulfill the purposes for which it was collected or processed, in accordance with the retention periods established by law, and always in compliance with the privacy and confidentiality safeguards provided for in the GDPR.

7. Right to file a complaint with the supervisory authority:

Under the law, the data subject has the right to file a complaint regarding the protection of personal data with the competent supervisory authority, which is identified as follows: National Data Protection Commission (CNPD).

8. Cookies 

To provide better service to our Customers/Users, we use “cookies,” which are small data files stored on the Customer’s/User’s computer via the browser. All FRUTÓBIDOS websites that require the Customer/User to enter a password and username for access, or that can be personalized, require that cookies be accepted. FRUTÓBIDOS uses cookies primarily to:

(1) To recognize users’ IP addresses. The cookie identifies the user, allowing for faster and more efficient browsing if the user is registered for any service, promotion, contest, or event organized by FRUTÓBIDOS. Cookies allow us to personalize the user’s preferences, thereby making it easier to use the FRUTÓBIDOS website.

(2) Conduct statistical studies to distinguish between regular customers and users, in order to calculate the number of users and their growth.

(3) To determine whether users have viewed a specific part of the website and thus prevent the same page from appearing repeatedly.

We occasionally collect information on our website through temporary cookies/session cookies. These cookies disappear when you close your web browser and are not saved to the hard drive of your computer; they are stored solely in temporary memory, which is cleared once the browser is closed. The use of temporary cookies is intended, for example, to determine how our website is used, so that we can improve its design and usability. Temporary cookies are not associated with any type of information about Customers/Users that could identify them. In any case, the Customer/User may limit or restrict the acceptance of cookies through their browser settings.

9. Links to Third-Party Websites

This website may contain links to third-party websites, which are provided because we believe they may contain information useful to Customers/Users. The privacy policy presented here does not apply to these websites, and FRUTÓBIDOS disclaims any liability for direct or indirect damages resulting from the use of such websites. For information regarding the privacy policies of these other websites, confidentiality agreements, and data collection/distribution procedures, please consult the respective sections on those sites.

10. Use of the Website

This website is intended solely and exclusively for the personal use of Customers/Users. Modification, reproduction, duplication, copying, distribution, sale, resale, and other forms of exploitation for commercial or non-commercial purposes are prohibited. By browsing this site, you agree not to use it for any illegal or prohibited purposes.

11. Privacy Policy Updates

This privacy policy may be amended at any time, and notice of such changes will be posted.

12. Clarifications

For further information, please contact info@frutobidos.pt